How near-y helps retailers to open a Digital Sales Channel
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As consumer behaviors evolve and more of the buying journey moves online, retailers must adapt to meet the growing demand for innovative, engaging experiences. near-y is here to revolutionize the way retailers connect with their customers by offering a cutting-edge Augmented Reality (AR) solution that enhances real-world interactions in real-time. With seamless integration into existing systems, such as DMS (Dealer Management Systems) and CRM (Customer Relationship Management) platforms, near-y helps retailers streamline their sales processes while offering a fully immersive, interactive experience.
The Future of Retail: Augmented Reality in Real Time
The shift towards digital sales channels is about more than online shopping — it’s about creating immersive, real-time experiences that blend physical and digital interactions. With near-y, retailers can offer a unique combination of in-person expertise and digital convenience, all while ensuring full integration into their existing digital systems.
Here’s how it works:
- AR Glasses for Sales Representatives: Rather than relying on virtual models, near-y equips sales teams with augmented reality glasses, allowing them to showcase real-world products to customers with added layers of immersive information — all in real time.
- Live Product Demonstrations: Whether it’s showcasing a luxury car, offering a guided tour of a high-end property, or displaying a yacht’s features, sales representatives use AR glasses to bring the product to life. Customers experience the product in real time, no matter where they are located.
- System Integration: near-y seamlessly connects to your DMS and CRM systems, ensuring that all customer interactions and data are captured in one place. This allows for a streamlined workflow, enabling sales teams to track leads, manage customer interactions, and update inventory systems automatically.
Industries Benefiting from near-y’s AR Technology
Car Sales: Imagine being able to present a new car model in intricate detail, guiding the client through its features as if they were right in front of it. With near-y, sales representatives can give immersive, real-time tours of actual vehicles, with all interactions logged into the CRM for seamless follow-up.
Real Estate: For real estate professionals, near-y provides the ability to give potential buyers live, guided tours of properties from anywhere in the world. Every demonstration and interaction is captured in the CRM, making follow-up simple and organized.
Yacht and Luxury Goods: For high-end industries like yacht dealerships, near-y allows sales teams to showcase luxury products in real time, with all data linked directly to DMS and CRM platforms, enabling full visibility into the sales pipeline and client preferences.
Enhancing the Customer Experience
What sets near-y apart is the ability to offer a seamless, immersive, and engaging customer experience, all while ensuring the back-end systems are fully connected for maximum efficiency.
- Immersive Real-Time Demonstrations: Customers no longer need to rely on static images or videos. They can experience products in real time, guided by sales representatives who are connected with all relevant product information via AR glasses.
- Personalized Interactions: Sales teams can offer tailored, in-depth demonstrations based on the customer’s specific needs, while all interactions are captured in the CRM for personalized follow-up and future marketing.
Generating Sales-Ready Leads with Seamless System Integration
near-y not only enhances the customer experience but also drives lead generation by making it easy for customers to engage with the product while streamlining the sales process through system integration.
- Easy Call to Action: With a simple call to action on the retailer’s website, customers can request an augmented reality experience. Sales representatives can then connect with them using AR glasses to provide a personalized, real-time demonstration.
- Seamless CRM Integration: Every customer interaction, demonstration, and lead is automatically captured in your CRM system. This ensures that follow-up and lead management are as smooth as possible, enabling sales teams to convert leads into sales-ready opportunities faster.
- DMS Connectivity: For industries like automotive or luxury goods, near-y’s connection to DMS systems allows for automatic inventory updates and visibility into product availability, making the entire sales process more efficient.
The Future of Sales
By offering retailers the ability to open a digital sales channel using augmented reality glasses while connecting to DMS and CRM systems, near-y is transforming the customer journey. From automotive and real estate to yachts and high-end retail, this innovative approach allows sales representatives to deliver immersive, real-time experiences that build trust, enhance engagement, and drive sales — all while interfacing seamlessly with existing systems to ensure efficiency and organization.
